Last updated: August 17, 2026
This Refund & Cancellation Policy explains how billing, cancellations, and refunds work for paid plans and purchases on meshnmeet.com, operated by meshnmeet (a Limited Liability Company registered in the State of Indiana, United States). It should be read together with our Terms of Service.
Merchant of record
Payments and subscriptions on meshnmeet.com are sold and processed by our payment provider, Paddle, which acts as the merchant of record and handles billing, invoicing, refunds, and applicable taxes (including EU VAT). Your card statement and receipts may reference Paddle.
Subscriptions & automatic renewal
- Paid plans (Premium and Pro) are subscriptions that renew automatically at the end of each billing period (monthly or annual) until you cancel.
- You can cancel at any time from your account page. When you cancel, your plan stays active until the end of the period you’ve already paid for, and it is not renewed again — you are not charged further.
- We do not provide automatic pro-rated refunds for the unused portion of a billing period after a cancellation, except where required by law or approved as below.
Refunds
Except where required by law, payments are non-refundable. That said, we want you to be satisfied — if something went wrong, contact us and we’ll review your request. Refund requests are considered on a case-by-case basis, taking into account factors such as the nature of the product, the reason for the request, and how much the Service has been used. Where a refund is approved, it is processed by Paddle to your original payment method, typically within 14 days of approval.
One-time purchases
- Prepaid invite packs (email-invite credits) are one-time purchases. Because credits are usable immediately, they are non-refundable once any credits from the pack have been used; unused packs may be refunded at our discretion within a reasonable time of purchase.
- WordPress plugin licences are annual software licences. If the plugin does not work as described and we cannot resolve the issue, contact us within 14 days of purchase for a refund review.
Your statutory rights
Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country or region (for example, statutory withdrawal/”cooling-off” rights for consumers in the EU/UK, where applicable). Those rights apply in addition to this policy.
How to request a refund or get help
Email hello@meshnmeet.com with your account email and the transaction (from your Paddle receipt), or reach us through our support page. We’ll respond as quickly as we can.